We fully stand behind our products. Our promise to you as a Moleculenix customer is that your support request will be responded to within 24 hours, and we won’t rest until we make everything right.
Before contacting support, please make sure you look through user documentation or FAQ lists. It is very likely your problem has a simple, documented solution. If you are still having trouble, please submit a service request.
You can also contact support by emailing firstname.lastname@example.org or through Skype (moleculenix).